**Shipping and Payment Information**
**1. Shipping Information**
**1.1. Shipping Methods and Costs**
- **Shipping Methods:** JAEE offers a flat shipping rate for standard delivery. The available options will be displayed at checkout.
- **Shipping Costs:** Shipping costs are calculated based on the delivery method chosen and the destination of your order. You will see the shipping cost before you complete your purchase.
**1.2. Processing Time**
- **Order Processing:** Orders are typically processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- **Delivery Time:** Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
**1.3. Shipping Restrictions**
- **Domestic Shipping:** We ship to all addresses within United States
- **International Shipping:** We currently do not offer international shipping to outside countries. Please check our website for updates when it becomes available.
**1.4. Tracking Your Order**
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
**1.5. Shipping Issues**
- **Lost or Damaged Shipments:** If your shipment is lost or damaged, please contact our customer service team for assistance. We will work with you to resolve the issue as quickly as possible.
**2. Payment Information**
**2.1. Accepted Payment Methods**
- We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as listed on our website.
**2.2. Payment Security**
- We use secure encryption technology to protect your payment information during the transaction process. Our payment processing is handled by trusted third-party providers to ensure the security of your data.
**2.3. Payment Authorization**
- All transactions are subject to verification and authorization by your payment provider. If your payment is not authorized, your order will not be processed.
**2.4. Order Confirmation**
- Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. Please review the email to ensure that all information is correct.
**2.5. Refunds**
- Refunds will be issued to the original payment method. For more information on our return and refund policy, please refer to our Returns and Refunds section.
**3. Contact Us**
If you have any questions regarding shipping or payment, please contact our customer service team:
JAEE Customer Service
Email: officialjaee@gmail.com
Phone: 4847218479
Address: 96 Commerce Dr Reading Pa, 19610
Thank you for choosing JAEE!
